Shipping policy
SHIPPING POLICY
ORDER PROCESSING
N.Finite Everlasting Fashion fulfills orders from our stocked inventory and through approved production partners. Processing times depend on the product ordered.
Stocked products are generally processed within 1–3 business days.
Made-to-order products generally require 3–7 business days for production before shipment. During high-volume periods, product launches, sales, or holidays, additional processing time may be required.
Business days do not include weekends or federal holidays.
ESTIMATED DELIVERY TIMES
Estimated delivery times within the United States are:
• Stocked products: approximately 3–7 business days
• Made-to-order products: approximately 8–26 business days from the date the order is placed, including production and shipping
These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, customs inspections, incorrect addresses, holidays, and other circumstances outside our control may affect delivery.
SPLIT SHIPMENTS
If an order contains products from different fulfillment locations, the products may arrive in separate packages and on different dates. Customers will receive tracking information for each shipment when available.
SHIPPING RATES
Shipping charges are calculated and displayed during checkout. Rates may vary based on the order’s weight, destination, selected shipping service, and fulfillment location.
TRACKING INFORMATION
When an order ships, a confirmation email containing tracking information will be sent to the email address provided during checkout.
Tracking information may require up to 48 hours to update after the shipping carrier receives the package.
CORRECT SHIPPING INFORMATION
Customers are responsible for entering a complete and accurate shipping address during checkout.
Contact us immediately at N.finiteholdingsllc@gmail.com if you notice an address error. We cannot guarantee that an address can be changed after production or fulfillment has started.
Customers may be responsible for additional shipping charges when a package must be reshipped because of an incorrect or incomplete address, refused delivery, or an unclaimed package.
DELIVERY DELAYS
N.Finite Everlasting Fashion is not responsible for delivery delays caused by the shipping carrier, severe weather, customs processing, transportation interruptions, or other circumstances outside our reasonable control.
We will assist customers with available tracking information and eligible carrier or fulfillment claims.
LOST, STOLEN, OR MISSING PACKAGES
If tracking shows that a package is lost or has not arrived by the estimated delivery date, contact us at N.finiteholdingsllc@gmail.com within 7 days of the estimated delivery date.
Include your name, order number, shipping address, and tracking number so we can investigate the shipment.
If tracking shows that a package was delivered but you cannot locate it, first check around the delivery location and contact the shipping carrier. N.Finite Everlasting Fashion will assist with an investigation, but we cannot guarantee reimbursement for packages confirmed as delivered to the address provided during checkout.
DAMAGED OR INCORRECT ORDERS
If an order arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery. Include your order number and clear photographs or video showing the problem.
Please review our Return and Refund Policy for additional information.
INTERNATIONAL ORDERS
When international shipping is available, customers are responsible for any customs duties, import taxes, tariffs, or brokerage charges imposed by the destination country unless otherwise stated during checkout.
International orders may experience additional delays during customs processing.
CONTACT US
For shipping questions, contact:
N.Finite Everlasting Fashion
Email: N.finiteholdingsllc@gmail.com
Phone: 912-710-7090